Tag Archives: Swappa

Best Ways to Sell Your Used iPhone 

The iPhone 12 has been released in all its glory – or not – depending on whether you’re an Apple products fan. Most carriers will give you credit towards a new phone with a trade-in, but you may do better selling it yourself depending on the condition. 

Here are some of your best options. 

One of the fastest and most straightforward options is to sell to a buyback service like BuybackBoss, Decluttr, or GadgetGone. All three have a TrustPilot score of 4.6 out of 5 or higher, with a streamlined process for getting a quote. Keep in mind that if the phone quality isn’t quite what you stated or doesn’t match their criteria, the quote may not match the actual buyout, so be brutally honest when describing your device. Before you start getting quotes from multiple sites, check out Flipsy, which compares US trade-in values at multiple buyback stores. Flipsy will show you payment methods, price-lock duration (the window of time you have before you need to send your phone in), and a price based on the old device’s condition. Another option is SellCell that compares buyback prices from over 35 Buyback Companies to ensure you get the most for your device.

Another option, though not a buyback service, is Swappa. They connect buyers and sellers – like eBay but exclusively for devices. A marketplace is almost always going to net a higher price than a buyback, but it means more work on your end. You’ll need to create a Swappa account and connect your PayPal account. You set the asking price (including a sale fee), but no additional PayPal fees may apply.

You can always trade-in your device at Apple for store credit or trade it in for a store gift card at Best Buy, but note neither puts cash in your pocket. 

A third option is to sell it yourself via Marketplace, Craigslist, or eBay. While it may bring the highest price, there are risks and hassles involved.

If you go old-school Craigslist, be prepared for lots of “Will you take (less than you’re asking)” and buyers that flake and don’t show up. I highly recommend choosing a SafeTrade location like a police station or law enforcement parking lot. Avoid having the individual come to your home, if at all possible. 

Facebook Marketplace allows an added security layer because you can check your buyer’s profile before committing. You can also control where your listing is seen and by whom. 

eBay is another option but be prepared for additional fees and shipping if you’re selling outside your immediate area. eBay charges a sales fee of 10% of the final selling price for products sold through its platform. If you accept payment through PayPal, it charges an additional fee of 2.9% (4% if sold internationally). The upside is that eBay offers buyer protection, so there’s an added layer of credibility Marketplace and Craigslist lack. 

Whichever you choose – Marketplace, eBay, or Craigslist, make yourself very clear before you meet up with your buyer. They should know the exact price, bring cash only, the phone’s condition, and its wireless carrier – especially if the phone isn’t unlocked – in advance.

Whatever you choose, do a little homework before you start. Take your time and weigh your options, and be aware of the value not only of your device but your time. Happy selling! 

Tracey Dowdy is a freelance writer based just outside Washington DC. After years working for non-profits and charities, she now freelances, edits, and researches on subjects ranging from family and education to history and trends in technology. Follow Tracey on Twitter.

Why You Should Buy Refurbished Tech

By Tracey Dowdy

If you’re in the market for a new device, the debate over whether to buy new or used can come down to something as simple as budget. But, there is a third option – refurbished. Like used electronics, refurbished items must meet specific criteria so buyers can shop more confidently than if you were buying a used device from a random eBay or Craigslist seller. 

Still, refurbished devices aren’t cheap. What kind of warranty, buyer protection, accessories, and customer support post-purchase can you expect? 

Used vs. Refurb

When you trade-in for an upgrade or sell your electronics, it immediately goes through an evaluation process to determine its resale value. If it’s a newer device and in working order, chances are it will be cleaned and processed to be sold as a refurbished device. 

Refurbished device sellers (Amazon RenewedApple Certified RefurbishedBest Buy OutletOverstockSwappaGazelleWalmart) each have their own process and offer different purchase protection levels. For example, all Apple’s refurbished devices are classified as “like new.” Each is cleaned, any broken or damaged parts are replaced, and the items are put through a battery – pun intended – of tests. Also of note, a refurbished iPhone comes with a new battery and housing. Similarly, Amazon inspects, tests, repairs any broken parts and guarantees that the battery has 80% capacity. However, the housing is not replaced, so you may see some wear and tear on the exterior of their Renewed devices.

Buyer Beware

Sites categorize the condition of devices in categories like Fair, Good, or Excellent. Gazelle has a section that explains what you should expect when buying a phone in fair condition and even provides example photos. The photos aren’t of the device you’re purchasing but serve as a visual guide on what kind of condition the item is in and what sort of cosmetic damage to expect on the housing. 

Most sellers – at least the reputable ones like Apple, Amazon, Gazelle – will allow you to return a device if it’s not working or shows more physical wear than you expected. It’s always wise to check out the return policy before you buy, so you’re aware of what you’re responsible for if you’re unhappy with your purchase. Some may only offer a trade-in or a replacement device or expect you to pay for return shipping. 

What About a Warranty? 

Warranties vary across sites. Refurbished Apple devices come with a one-year guarantee. Amazon offers a 90 satisfaction guarantee during which you can return a Renewed device for a refund, and Gazelle has a 30-day return policy that’s also considered the warranty. However, buyers can purchase an extra year of protection through an extended warranty that also covers any accidental damage. 

If you’re buying a phone or tablet, be aware of whether or not the device is locked to a specific carrier. That great deal on an iPhone isn’t a deal if it’s locked to TMobile, but Verizon is your carrier. Also, make sure you’re getting the accessories you need with your purchase. All Apple and Amazon refurbs come with everything you need for the device, but like warranties, what accessories are included varies across sites. However, Amazon devices may come with an after-market charger rather than the official one from the manufacturer. 

One final tip, you can save even more money by selling your device to the company you’re purchasing your refurbished device from.

Tracey Dowdy is a freelance writer based just outside Washington DC. After years working for non-profits and charities, she now freelances, edits, and researches on subjects ranging from family and education to history and trends in technology. Follow Tracey on Twitter.