Tag Archives: smartphone

home

Balancing Screen Time During the Summer

308 Comments

Parenting comes with many challenges – potty training, convincing your child broccoli isn’t poison, and mastering the fine art of the diorama. But by far, one of the most significant challenges parents face is balancing screen time, particularly over the summer break.

We shouldn’t be too critical of our children, after all, how many of us take any chance we get to binge a season of our favorite shows on Netflix or constantly check our social media and email, and had Snapchat and YouTube been around when we were kids, we’d behave much the same way.

Too much of a good thing makes it no longer a good thing, so how do we balance screen time with time in the real world?

Be A Role Model

It’s cliché, but actions do speak louder than words, so if you want your child to spend less time staring at a screen set the example by putting down your phone and setting boundaries like a Device-Free Dinner.

Plan Family Activities

Summer means ample opportunities to get outside and play. Let your imagination run wild – go hiking, swimming, build a tree house or camp in the backyard. If heat and bugs aren’t your thing, try putt-putt, movies, or plan a family game night.

Set Device Free Zones

Just like the idea of a Device-Free Dinner, set rooms or times when screens are off limits. For example, no screens at the table, in the bathroom, or the car unless it’s a road trip.

Set a Timer

Let’s face it, going cold turkey is never going to last and your crew will likely mutiny, so a much better plan is to set time limits. You’ll know what works for your family, but set boundaries like no screens before breakfast or after eight pm, or cap their total amount for the day or the week. There are plenty of great apps for Android and iPhone to take the guesswork and prevarication out of the equation.

 Set Boundaries

At the very least, make a rule of one screen at a time. If it’s movie night, no phones or tablets. That may be a harder one for parents than for kids if you’re sitting through Secret Life of Pets for the fourth time, but it’s important to lead by example.

Tracey Dowdy is a freelance writer based just outside Washington DC. After years working for non-profits and charities, she now freelances, edits and researches on subjects ranging from family and education to history and trends in technology. Follow Tracey on Twitter.

 

home

How To Find a Lost Smartphone

136 Comments

By Tracey Dowdy

How many phone numbers do you know? I bet a lot fewer than you did 10 years ago, since they’re all stored in your Contacts and you don’t have to remember them. When was the last time you went inside a bank? I bet that’s been awhile too, since most of us now bank online. In fact, the list of what we don’t use our phones for is probably shorter.

But what happens if you lose your phone? With so much personal information accessible to whoever finds it – never mind the expense of replacing it – it’s important to find that phone as soon as possible.

Fortunately, smartphone providers are people who have probably also lost one or two things in their day, so they recognize the importance of finding your phone quickly and easily. Here’s how the three main mobile operating systems handle a lost device.

iOS

Every iPhone has “Find My” services integrated into the phone, enabling you to track your phone through iCloud. Simply enable “Find my iPhone” in your iCloud settings (Settings>iCloud>Find My iPhone) and should you lose the phone you can lock, locate, and even wipe the phone remotely.

To track the phone, use the “Find My” app or go to the iCloud website, log in with your Apple ID, and click on “Find My iPhone”. Devices are displayed on a Google Map so you can simply click on your phone’s dot to put the phone in “Lost Mode”. From there you can set a new password to prevent access or choose to enter a custom message for anyone who finds the phone. Even if the individual does a factory reset, the message remains and the phone can only be unlocked by using your original Apple ID and password. Lost Mode also activates a tracking history so you can monitor the location of your phone while you look. The Play Sound button will activate a two-minute tone on your phone, which is convenient if you know the phone is nearby but can’t remember exactly where you left it.

If all else fails and you can’t find the phone, you can remotely erase all data, leaving only your contact information and a brief message displayed for anyone who finds it.

Android

Google’s Android Device Manager allows you to track your lost phone without an app as long as the phone is powered on, connected to your Google account and has access to the Internet.

Go to Android Device Manager on your computer, log in with your Google ID and the location of your device will be displayed on a Google Map. At this point you can choose to have the phone ring or erase all data, returning it to Factory Settings.

You can also track your phone via Google Maps. Log in with your Gmail account, select the day that the phone went missing and a list of the phone’s locations for that date are displayed. Click “Show Time Stamp” at the bottom of the calendar, choose the latest time and the map will zoom in to that location.

Android users also have the option of remotely installing the “Lost Android” app if it wasn’t installed before the device was lost. Search for the app in the Google Play store, click Install, select the device and click “Okay”. Next, send a SMS with the text “androidlost register” to your phone.  Go to the “Android Lost” website and login with your Google ID. Select “View Map” and the location of the phone is displayed.

As a last resort you can erase the phone and wipe all data, resetting your phone to its original factory settings.

Windows Phone

Find My Phone is the Windows solution to tracking a lost phone. Go to the windowsphone.com website and login. In the My Phone menu, click on Find My Phone and follow the prompts in the dialog box.

If you think the phone is nearby in a pocket or stuck between sofa cushions select “Make it Ring”.

If you can’t hear it or the map displays that the phone is further away than you thought, choose “Lock”. If you don’t already have a password on your phone you’ll be instructed to set one up. You can leave a message with contact information for anyone who finds the phone, and once it’s returned, you can unlock it with the password you’ve set.

As a last resort you can erase the phone. Note: Choosing erase returns the phone to Factory Settings so you’ll no longer be able to use “Find My Phone”.

If you have your phone’s IMEI (International Mobile Equipment Identity) number you can call your service provider and ask them to track your phone. The number is unique to the phone even if the SIM card is replaced. Even if they can’t locate the phone they’ll be able to block access and prevent anyone else from using it.

Keep in mind many service providers like Verizon offer apps specifically created to help find a lost phone.  Verizon Support & Protection, an app available to Android and iOS smartphone customers who are subscribed to Verizon Total Mobile Protection is a great example.  The basic version is free for Verizon customers and the Premium version is $10 a month.

As with many situations, a good offense is the best defense. Be proactive by ensuring features like “Find My Phone” are enabled on your device and start tracking as soon as you realize your phone is missing to minimize the risk of your data and personal information being compromised.

Tracey Dowdy is a freelance writer based just outside Toronto, ON. After years working for non-profits and charities, she now freelances and researches on subjects from family and education to pop culture and trends in technology. Follow Tracey on Twitter.

home

5 Things to Think About Before Buying Your Next Phone

62 Comments

By Tracey Dowdy

With so many options out there, the prospect of buying a new phone can be more than a little daunting. But, if you take the time to do a little research, think through exactly what you want and sort through your options, you’ll end up with the phone you need and not just what’s trending.

Cost

Before you start shopping you’ll need to decide whether you want a smartphone or a feature phone, as there is a significant cost difference between the two. Smartphones are more expensive as they function like handheld computers, with access to the Internet and a range of built-in and third-party apps. Feature phones, which are significantly cheaper, are used primarily for making calls and sending texts. There are often added features like a camera, a basic calendar and a few games, but again, the primary function is to communicate through calls and texts.

Not only will you need to look at upfront costs when choosing a phone but also the ongoing cost of a service plan. It’s great to have access to Netflix and Facebook, but the cost of carrying a data plan can be significant, especially if you go over your plan’s limit. Keep in mind that you’re investing in a product that should last you at least two years, which is the length of a standard contract. Low cost may seem appealing upfront, but two years is a long time to be stuck with a product that wasn’t worth the investment or doesn’t offer the features you really wanted.

Operating System

Currently the two most popular operating systems are Google’s Android and Apple’s iOS. Android is by far the most commonly used, is available on dozens of devices in a multitude of designs, and is highly customizable. Apple, on the other hand, aims for quality over quantity, releasing only one or two phones a year. Apple offers a myriad of third-party apps but iOS allows very little customization of its user interface and configuration options are much more limited.

A third option is Microsoft’s Windows Phone OS. Users can integrate popular programs like Office and Outlook, which can give the phone a familiar feel even if the hardware is new to the user. If choice and customization are important to you, an Android phone is your best choice. To compare, the Apple store currently offers just four options: iPhone 5C, iPhone 5S, iPhone 6 and iPhone 6 Plus. In contrast, the Verizon store alone offers 26 different Android models.

Physical Characteristics

You wouldn’t buy a car without test driving it and a phone is no different. Take the time to visit a store and actually hold the phone in your hand. Does it feel comfortable? Is it too heavy? Too flimsy? Are you going to carry it in a pocket or your purse? How big is the screen? Think about it: if the primary use of the device is as a phone, screen size is less important than if you wanted to use your phone to read documents, watch videos or play games.

You’ll also want to consider your lifestyle. If you work or play in an  active or outdoors environment, you’re going to want a phone that can stand up to being dropped or knocked around. You can buy good cases to protect the phone, but you’re still going to want to choose durable hardware to put in that case.

Features

Innovation in technology moves at the speed of light but just because something is touted as hot or trending doesn’t mean it’s right for you. Consider what features are important to you and choose a phone based on those guidelines. Will you be on-the-go and have limited access to a charger? Look for a phone with a long battery life. Will you use it primarily as a phone? Look for a phone that offers call quality with clear speakers and a good mic. Touch screens are popular but if a QWERTY keyboard is more familiar, you may want to skip the iPhone and look at the options Android phones have to offer.

User Friendliness

It won’t matter how many features your phone has if you never learn how to use them. If you’re not tech savvy and don’t care to be, the simpler the phone the better. You don’t want to pay for features and services you don’t want or need. On the other hand, if you’re tech savvy or at least willing to learn, look for a phone with the features you want. Have the staff at the phone store walk you through a demo of what the phone can do and how to access those features. Once you’re home, there are countless online tutorials that will help you make the most of the camera, music player and other fun features.

Choosing a phone doesn’t need to be a chore. Think about what you need, set a budget, and explore. Take your time and ask your friends or family for their opinions and whether they’re happy with their own phones. Choosing a phone is a big investment and ultimately you want to choose the phone that’s right for you.

Tracey Dowdy is a freelance writer based just outside Toronto, ON. After years working for non-profits and charities, she now freelances and researches on subjects from family and education to pop culture and trends in technology. Follow Tracey on Twitter.

Tech Trends/Lifestyle, home

Apple Pay Hits Some Snags

1 Comment

By Paul O’Reilly

When Tim Cook, Apple’s CEO, unveiled Apple Pay amid huge fanfare back on September 9, it was hailed by many observers as a watershed moment for mobile payments: an app that would finally convince a skeptical public that using a smartphone to pay for everyday goods and services was simple, efficient and, above all, secure.

And despite some early hiccups, most notably with Bank of America, the rollout of Apple Pay has gone relatively smoothly, until now that is. This week, two of the nation’s largest drug stores, Rite Aid and CVS, pulled the plug on Apple Pay and joined other high-profile retailers, including Walmart, Target and Best Buy, in de facto announcing that they wouldn’t support Apple’s payments initiative.

To be fair, the retailers, which are part of a group called Merchant Customer Exchange or MCX, did not directly announce a boycott of Apple Pay. Instead they disabled the Near Field Communications (NFC) sensors at their checkout stations, which the Apple Pay software on an iPhone 6 relies on to be able to communicate with the cash register.

Apparently, MCX is supporting its own mobile payments system, known as CurrentC, which is not expected to be available until 2015. It appears that MCX members didn’t want Apple Pay to establish too large a footprint in the mobile payments marketplace before CurrentC had a chance to compete.

(Interestingly, CVS has been accepting Softcard (formerly Isis) payments at its registers for more than a year now. Softcard, a mobile payments app that can be downloaded on certain Android devices, uses the same NFC technology utilized by Apple Pay. It seems that MCX members were content to accept Softcard payments as the volumes were very low. Once Apple joined the fray, the stakes became much higher.)

The fact that MCX retailers are rebelling against Apple Pay is not surprising. A non-cash transaction at any store has to satisfy three different parties with three different priorities: the customer, who wants a simple, quick and safe payment method; the retailer, who wants the same as the consumer but who also wants to be able to collect data on buying habits and more; and finally, the financial institution that stands behind the transaction and wants to make sure it gets its cut.

As is usually the case with Apple (see music, books, apps and more), it has developed a potentially revolutionary system that conveniences the consumer but doesn’t do quite so much for the other parties to the transaction. In particular, it’s hard to see how the stores benefit from Apple Pay. One of the big selling points for the consumer – the lack of any traceable data – is actually a big problem for the stores, denying them the opportunity to track the buying habits of their customers and institute loyalty programs and other incentives.

But perhaps the biggest problem for the retailers is that it locks them into the same old fee-paying relationship with the banks. In an industry where margins are often razor thin, retailers have long objected to the 3 – 5 percent that they have to shell out for credit card transactions. One of the most attractive features of CurrentC from the retailers’ point-of-view is that it is expected to connect directly to a customer’s bank account or to a store-specific credit card, eliminating those fees altogether or at least keeping them in-house.

If Apple is expecting a wave of consumer resentment to force the MCX retailers to change their minds, it might be disappointed. The biggest problem facing a viable mobile payments system to this point has been consumer inertia and that isn’t expected to change anytime soon. Although Apple claimed that over 1 million credit cards were linked to Apple Pay in the first 72 hours of launch, that represents just a tiny fraction of the more than 1.8 billion credit cards currently in use in the U.S. And, as many people have pointed out, Apple Pay only works with the iPhone 6, further restricting the potential backlash to a small, albeit extremely vocal, group of consumers.

As Apple has demonstrated many times in the past, it is happy to weather a slow adoption period in order to achieve a dominant position further down the road, and the company does have a history of persuading consumers to buy into something that they didn’t think they needed. However, asking Americans to get excited about a mobile payments system that they have doubts about in the first place is a particularly hard sell. Without the support of the retailers, it becomes nearly impossible.

You can follow Paul on Twitter, where he tweets as @TheTechDad

How To, home

How To Choose a Smartphone

254 Comments

According to recent data, almost 70 per cent of American adults now own a smartphone. For many of us, the smartphone has become an essential tool of everyday life. We use it to text our kids, check our schedules, take pictures, surf the web – and even make the occasional phone call! Often, our smartphones are the first things we look for in the morning and the last things we put down at night.

But eventually, every smartphone needs to be replaced. Maybe the current plan has expired, or we want a bigger screen, or maybe the phone just gave up and died. Whatever the reason, it’s time look for something new. And if it’s going to be our constant companion for the next two years or more, then we better make the right choice.

Here are some tips on how to go about it.

Choose a carrier first

The first step to being happy with a smartphone is being happy with your carrier. You can have your heart set on an iPhone or a Samsung Galaxy S5 but if your home or office is in the wrong place on those carrier coverage maps, then your happiness with your new phone will quickly turn into frustration as calls are dropped and data transmission speeds slow to a crawl.

Ask friends and family in your area about their experiences with the major carriers. If you can, check what kind of reception their phones get in various areas of your home. Think about how much you travel and where. If you travel abroad, not all carriers have the same access to international networks.

Finally, make a note of the quality of customer service you receive as you check out phones and visit the stores. Having a store nearby with a friendly representative behind the counter can be a huge help as you try to get used to all the unfamiliar features on a new smartphone.

Choose an operating system

There are four main operating systems for smartphones: iOS (iPhone), Android, Windows Phone and BlackBerry OS. All of them are very different, with clear distinctions in how they handle basic functions such as e-mail and web browsing and how they integrate with other devices.

That last criteria is becoming increasingly important, as more data is stored in the cloud and users constantly switch between smartphones, tablets and PCs. If you are a Mac user for example, it might be far easier to own an iPhone, so your contacts, photos, music and more are automatically synced as you switch between devices. Similarly, a heavy user of Google Docs may find it much easier to work with the Android mobile device.

While it’s quite possible to switch between operating systems, developing your own personal tech ecosystem has enormous benefits and it can make a lot of sense to invest in a single unified platform.

Choose a model

Now comes the fun part. For some people, choosing an individual smartphone is all about screen size; for others, it’s all about the camera. Whether you like to watch last night’s TV shows during your lunch hour or you are a compulsive smartphone photographer, make sure the smartphone you choose is going to satisfy your needs. If you want to enhance your photos with 3D effects or use your phone as a remote, keep looking until you find what you want. There’s nothing worse than being stuck with a phone that doesn’t do what you want it to do.

As well as getting recommendations from friends, do a little research. The carriers’ web sites will list all available phones, including their various features and any special deals. Don’t be afraid to visit Consumer Reports or some of the consumer tech sites like CNET. They review phones in terms that non-techies can understand and will often include straight-up comparisons between similar phones from different manufacturers or service providers.

Choose a plan

Once you have identified your preferred carrier and the phone you like, it’s time to select a plan. While this is slowly becoming less intimidating, setting up the right plan now requires you to estimate your data consumption, which can vary wildly depending from person to person.

Use the online and in-store support of your chosen carrier to guide you. There are also some useful online Data Calculators that can help you estimate data usage. They will break down your expected usage between e-mail, web-surfing, music or movie downloads, and more.

Whether you have an individual plan or are part of a family plan, make sure your monthly data allowance is sufficient, so you don’t incur those costly overage charges. Set up e-mail or text notifications as you hit data usage milestones, so you know where you are on your monthly plan. If you are likely to go over your plan, most carriers will allow you to adjust retroactively to minimize the cost.

Check for extras

Before you sign on the dotted line, make sure you understand the total commitment of the contract and what extra fees could be incurred. If you want to get out of the contract, is there an early termination fee? What if you wanted to upgrade to a different phone or add a line? What are the roaming charges and what happens if you go overseas?

Finally, all providers are required to give you a grace period – usually 14 days – during which you can return the phone for a refund. Don’t be afraid to do just that, if the phone or service doesn’t meet your expectations.

Depending on your comfort with electronics, finding the right smartphone can be fun or it can be a chore. But if you do it the right way, it’s something you will only have to think about once every couple of years.

Tech Trends/Lifestyle, home

6 Useful Smartphone Travel Tips

103 Comments

By Robyn Wright

Hopefully you will be taking a vacation this summer. If you are, then your smartphone can be a great travel companion. You can use it to stay in touch with friends and family back home; it can keep you entertained while you wait at airports or take those long road trips; it can help you stay organized; and it can even capture some priceless vacation memories.

Take a few minutes before you leave to download some travel apps and learn how your smartphone can make your vacation even easier and more relaxing. Here are some suggestions:

Airplane mode

If you are flying, you can now use your smartphone in-flight but you still need to put it in airplane mode. Airplane mode disables talk, text and data but you can still play games, watch downloaded movies or listen to your playlists (see below). Airplane mode is usually found under Settings and is as simple as tapping an on/off button.

Airplane mode can also be a useful option while you are on the ground, ensuring that you don’t incur any data or roaming charges due to unexpected updates or phone calls.

Airline apps

Most of the major airlines now have mobile apps. As well as providing useful information like flight status and airport directions, they also eliminate the need to print a boarding pass. Just check in via the app and the on-screen boarding pass can be scanned at security prior to boarding your airplane. A bonus tip: take a screenshot of your boarding pass just in case you can’t get a signal at the airport when you need it. The screenshot is scannable as well.

Maps and navigation

Most smartphones have some kind of built-in map and navigation app. Plus, there are many more available in the app stores. Pick one and learn how to use it before you leave. It can be frustrating if you are somewhere new and need directions but you don’t know how to use the app. I love HERE Maps on my Nokia Lumia Icon, especially as it lets me download the maps and use them interactively, even if I have no data connection.

Download your favorite media

Rather than streaming everything, you are better off saving some media (music, movies, video, etc.) directly to your device for your travels. You may not always have a data connection and, even if you do, streaming can eat into your data plan and cost you a lot of money. Even though your airline may have on-board Internet service, you can’t normally stream movies using their connection.

Make notes

Keep all of your important phones numbers, addresses, confirmation numbers and similar items in notes on your smartphone. You don’t want to have to depend on a data connection to access this information. If you are using an app that requires an Internet connection, then take some screenshots (that save to your photo gallery), so the information is always available.

Turn on photo location services

Many of us turn off the location services on our smartphone cameras while we are at home. However, when you are on vacation you might want to turn these back on. As you snap photos, the location data will be saved and it can help you remember where you were. There are some great apps that will create albums for you, including maps that feature your pictures.

Learning how to perform these simple tasks and getting to know any apps you plan on using during your vacation will save you time and money. We are lucky to have such amazing tools in the palms of our hands that are ready to respond to our every command. Enjoy your trip with your new best travel companion!

Robyn Wright is a social media specialist and blogs on her own blog, RobynsOnlineWorld.com, as well as several other sites. Robyn has a love for family, technology, food and lots of apps!

#VZWBuzz Mobile Lifestyle Chats

Friday, August 29: How To Choose a Smartphone

399 Comments
VERIZON INSIDER TWITTER PARTY

#VZWBuzz

When: TODAY, Friday, August 29, 2014
12:00-1:00 pm PT
3:00-4:00 pm ET

‘How To Choose a Smartphone’

Join @thetechdad @theonlinemom and the rest of the VZWBuzz team TODAY at 12 noon PT (3 pm ET) as we chat about How To Choose a Smartphone!
With all those different brands, carriers, screen sizes and even operating systems, choosing a new smartphone can be a little overwhelming. Join us as we consider all the options, demystify those smartphone specs, and make sure you end up with a device that you will love!
  RSVP and attend the party for a chance to win an HTC One (M8) smartphone or a Motorola Power Pack Slim 4000!

(Click here to learn more about our Twitter chats. You must RSVP and attend the party to be eligible for a prize.)

To RSVP:
  1. Email RSVP@theonlinemom.com (subject line: VZWBuzz) and include your Twitter ID.
  2. Spread the word and RT this link on your Twitter feed: http://bit.ly/UzzP4q 
  3. Join us on TweetDeck or HootSuite (#VZWBuzz) today 29 between 12 – 1 pm PT
  4. Tell your Twitter followers!
PRIZE WINNERS will be announced during the Party!

(The Online Mom LLC receives a fee for participating in certain promotional programs for Verizon Wireless.)

Tech Trends/Lifestyle, home, Travel

5 Great Uses for Your Smartphone On Vacation

1 Comment

By Robyn Wright

Summer vacations are always so much fun and now we have these amazing smartphones to take with us. Our devices can help us plan the trip, stay on schedule, discover new things, and capture memories while traveling. Here are five great uses for your smartphone while you are on vacation that you may not have thought about:

Create a Photo Scavenger Hunt

Before you hit the road for summer vacation, take some time to create a photo scavenger hunt for your family. This is a great idea if everyone has their own smartphone to snap pictures. Make a list of items that they should take capture during your trip. Once you are back home, you can compare the different photos everyone took for each item.

Include simple things like a red car, a gas station, a cow and other common objects, but also include some items specific to the location. For instance, if you are going to an amusement park, include some of the featured attractions, characters, or landmarks. Finally, include more abstract items such as happiness, thrills and family, which should result in some unique images when the photos are compared.

Create Collages

You can take dozens of photos with your smartphone, deleting the bad ones right away or backing them all up to the cloud to go through later. Instead of just keeping them all as individual photos, why not try creating collages? You can make a collage for an entire trip, or better yet, create a collage for each day or each specific activity or event.

Get the kids involved too and have everyone create their own collages. Seeing your vacation through others’ eyes can really be revealing. There are hundreds of collage apps for your mobile devices and computers. Just search in your favorite app store. You can save your finished pieces digitally and you can even print them out to frame and hang on the wall.

Make Movies

Not so long ago if you wanted a movie of your vacation someone was stuck toting around a large video camera. Now smartphones have amazing video capabilities too. Be sure to play around with the controls a little before you leave, so you’re ready to capture the fun at a moment’s notice. You can edit these short videos together after the trip or even edit them right there on your smartphone. When you are finished, you can burn your video to a CD-ROM to share with your family.

Instant Postcards

Is there someone you wish was with you on the trip? Maybe Grandma and Grandpa couldn’t travel with you but would love to see everyone enjoying themselves. Snap fun photos of your family throughout your trip to text instantly to loved ones back home. Using photo editing apps, you can even add text and stickers to make them look like postcards.

Capture the Details

On vacation we often take pictures of scenic views and attractions but sometimes everything blurs together when we get back home. Be sure to take photos of signage and detailed information markers when they are available. Take your picture first, then take one of the signage. That way you can remember names, dates and history when you look back at your collages, movies and scrapbooks!

Robyn Wright is a social media specialist and blogs on her own blog, RobynsOnlineWorld.com, as well as several other sites. Robyn has a love for family, technology, food and lots of apps!